For those of you that decided to cancel....

Sally · EVDO Heavy User Joined: 19 Jun 2006 Posts: 111

To those of you that have cancelled (or geninely intend to cancel)....

Were you looking for a reason to cancel your data connection anyway?

Otherwise, my gawd, how on earth could the average user that pays his bill online ever see these notices of change of T&C? If it weren't for being on this forum, etc... most of us would not even know this went down (I tripped into this by accident just yesterday while goofing around online looking for something else)

And at this time, Sprint is not even saying that they are going to charge overage, etc. (if you look at what has been presented to you as a customer - and you didn't happen to be in this forum) So it sounds like the first month any poop hits the fan on our bills, a WTF call into customer service would credit for the overage and then give us the chance to get out without an ETF.

And for the record, I think $60 for 5 GB is outrageous... and so far, for me, if I had not tripped into this forum by accident last night, I wouldn't even know that something was going to possibly change on my bill.

(and I have not gotten noticed - and back in June I paid into September - so I would not normally have any reason to be concerned about the bandwidth that I'm burnin' up)

So... I guess until I hear someone has gotten billed for overages or gotten their account shut down, I'm not looking forward to ditching my service.

So were you guys wanting out anyway?

andy6432668 · EVDO User Joined: 02 Jun 2005 Posts: 56

No I bailed because I don't want to give Sprint the pleasure of canceling me then charging me $ 200.00 E.T.F. for their conveinence.

paulie888 · EVDO User Joined: 14 Jun 2008 Posts: 37

I canceled pretty soon after I heard about the cap, not because I was looking for a reason to cancel but due to the fact that I was using in excess of 15 Gb per month consistently, and there was absolutely no way I wanted to have that early $200 ETF hanging over my head every month!! I wasn't about to change my usage habits just to suit Sprint's definition of "reasonable usage" either...

Paulie

Markgc · EVDO Heavy User Joined: 14 Sep 2005 Posts: 107

I only heard about this today and I must say that I am disgusted. I was one of the people who was mistreated by Verizon and it looks like the same story all over again. My goodness we are paying these people for an expensive service and I want that service.

Looks like I will be going back to WildBlue satellite. I am glad that I haven't taken the dish off the wall of my house. At least they give you 17 gigs a month and you can track your useage. I have absolutely no way of tracking my Sprint useage. Looking at their TOS the whole thing seems vague and inaccurate. They seem to be talking about a condition where one is using a phone to download data and limits the download when roaming. Well I don't use a phone for internet access , I have a usb card plugged into a router and I am not roaming. My evdo is stationary and located at my permanent residence. So how does this apply to me?

Sally · EVDO Heavy User Joined: 19 Jun 2006 Posts: 111

Markgc · EVDO Heavy User Joined: 14 Sep 2005 Posts: 107

I wouldn't have even known about all this if I hadn't come to this forum to check for a help desk phone number.

It should illegal for these companies to change your contract after you have bought and agreed on a service. 5 gig a month is totally inadequate and had I known this I wouldn't have gone to the expense of buying Sprint evdo equipment. I have a box of old Verizon equipment upstairs after they terminated me. I will never ever do business with Verizon for the rest of my life. I didn't want anymore useless pieces of electronics but now I will probably have a box of useless Sprint equipment. This has cured me of EVDO. This is the last evdo equipment that I will buy. How can I get out of my Sprint account. I don't agree to this change of service.

I am glad that I didn't get rid of my WildBlue equipment.

Are there any other options other than Sprint. Someone mentioned Clearwire?

Sally · EVDO Heavy User Joined: 19 Jun 2006 Posts: 111

Im in Denver.. we have Cricket available to us here (not so sure about getting it working on a Mac, though).. and there also is a different Sprint Reseller.

I'm still doing my homework on these.

Markgc · EVDO Heavy User Joined: 14 Sep 2005 Posts: 107

5 gig a month is totally inadequate for me. I would never have signed up for a service like that in the first place. I wish that I had just stayed with WildBlue now. I have only had the Sprint account for 6 months. I didn't get much more time out of my Verizon account either.

I am just outside Raleigh NC. I am not sure what other options I have. There is cable and dsl in the next street but nothing here just 1/4 mile away.

Sally · EVDO Heavy User Joined: 19 Jun 2006 Posts: 111

Well, IMO, $60 a month for 5 Gig is a huge step backwards. HUGE.

Especially when it seems (so far) that Sprint also can't track the usage accurately. So far there are at least two of us that are tracking our usage and Sprint is tripling and quadrupling the actual usage.

I have really gotten used to having internet where ever I go ... and I really don't want to give that up.

If I travel and have to find a WiFi spot, I can even live with that... which even makes the $35 / month Cricket plan looking tastier these days.

My plan at the moment (subject to change if Sprint calls me again and pisses me off) is to just hang in there for a month or two and see how this story evolves.

Like you, I tripped into this info by accident a few days ago. There is nothing about my bills that has changed to indicate that I should have to back off from using what I contracted for.

I really smell another class action suit coming on... and this time, I'm not gonna miss out on it.

IMO, if Sprint oversold their ability to deliver service, they should be correcting the issue by selling what they can afford to sell now - and leave current contracts alone. But heck, what do I know! LOL

I'll be interested to see what other plans come out over the next few months... I'm expecting to see something. BUT.. the types of corporate customers that don't really use their cards will continue to be - and they will probably still sign up lots of new accounts like those to take the place of the people that cheerleaded this product in the first place (like me).

waynefoutz · EVDO Junkie Joined: 31 Mar 2008 Posts: 222

Markgc · EVDO Heavy User Joined: 14 Sep 2005 Posts: 107

waynefoutz · EVDO Junkie Joined: 31 Mar 2008 Posts: 222

RichD · EVDO Newbie Joined: 16 Aug 2008 Posts: 1

Markgc · EVDO Heavy User Joined: 14 Sep 2005 Posts: 107

I had WildBlue for 18 months or so. I had issues with their service but I was able to live within the 17 gig limit. I cannot live within a 5 gig limit. Also with WildBlue I was able to monitor my useage and knew where I was. I found the satellite lag when browsing a bit of a pain but I never would have signed up for a 5 gig service.

I guess the bottom line that a 5 gig service is not acceptable to me. Sometimes you need to have a line drawn in the sand.

Sally · EVDO Heavy User Joined: 19 Jun 2006 Posts: 111

So I wonder how many people that have gone into Sprint in the past few weeks to buy a connection card were smart enough to say "no" to 5 gig?

I'm guessing that the average joe that goes in to buy one doesn't have a clue how limiting 5 gig truly is.

about the Caddy lease analogy... the sick thing is that the original T&C probably state that they have the right to modify the T&C and give you 30 days to bow out if you don't like the new terms.

Which, of course, creates a terribly one sided contract for something like this - and there couldn't be a more vivid example of such one-sidedness than this drastic reduction in allowed service.