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LimboMan
EVDO Newbie
Joined: 24 Mar 2008
Posts: 7
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 Posted: Sat Aug 16, 2008 9:03 pm Post subject: |
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Playing the CSR roulette game has been absolutely draining. I had the similar experience as the original poster -- rep refused to cancel account without applying ETF. Asked to speak to manager. Manager was less professional than the first contact. Spoke over me, didn't acknowledge anything I was saying. Didn't even accept (maybe didn't even know?) that the T&C had changed or that a 5GB cap was/is applied. Refused to let me speak to his manager so after my hour long phone call I decided to try again another day.
Anybody figure out a certain method of canceling their accounts without the $200 ETF? I'm still within my 30 day notice period. |
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Sally
EVDO Heavy User
Joined: 19 Jun 2006
Posts: 111
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| Posted: Sat Aug 16, 2008 9:19 pm Post subject: |
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I think ya just gotta spin the wheel again, babe.
When I called in, I was told I could cancel anytime before 9/11 and avoid ETF.
So far, I'm staying put. I want the service and I want to see what changes they institute over the next couple of months. |
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ebiz
EVDO Junkie
Joined: 25 Oct 2006
Posts: 371
Location: Reno, NV
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| Posted: Sun Aug 17, 2008 3:00 am Post subject: |
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| LimboMan wrote: | | ...Anybody figure out a certain method of canceling their accounts without the $200 ETF? I'm still within my 30 day notice period. |
Limbo, this is only a 18 message thread and it, plus the links to which it refers you, lays it out clearly. You need to do a little work yourself... like read the thread and send the email.
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