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Verizon EVDO Problem

 
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blinkme323
EVDO Newbie


Joined: 30 Jul 2008
Posts: 1
PostPosted: Wed Jul 30, 2008 7:49 am    Post subject: Verizon EVDO Problem Reply with quote
Hey guys, currently, one of my users has a Compaq tablet with integrated Verizon EVDO. Lately he has had an extremely tough time connecting, only succeeding on rare occasions -- he used to be able to connect all the time with no problem.

I've pretty much tried all the basic troubleshooting methods and none worked. What other things can I try? I'm open to any suggestions at this point. Thanks for the help.
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widgetman101
EVDO Junkie


Joined: 02 Apr 2008
Posts: 153
PostPosted: Wed Jul 30, 2008 7:53 am    Post subject: Reply with quote
If it just happened out of the blue I'd assume its a possible tower issue. Call up support in the area he lives and see if there are any known tower issues.

You could have him go out in his car with the laptop and drive closer to the tower to determine if it is the local tower for sure.

If it connects fine as he gets closer to the tower chances are the foliage may be interfering with him getting connected.
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Torrey
Site Admin


Joined: 09 May 2007
Posts: 282
Location: USA
PostPosted: Wed Jul 30, 2008 2:49 pm    Post subject: Reply with quote
If you have to get a replacement, I would suggest getting a dedicated EVDO device vs. embedded chip .
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